Field Service Engineer - Scotland

Dundee, Dundee City

£39499/annum

Salary & Benefits

Starting salary from £39,499
Monthly bonus scheme
Monday to Friday working week
Company vehicle provided with option for personal use
Comprehensive company pension
33 days annual leave
Full equipment training provided

Role Overview

Due to continued expansion, Burtons Medical Equipment is looking to recruit a Field Service Engineer to join our growing team. In this role, you will be responsible for the installation, servicing, repair, and commissioning of our wide range of equipment at customer locations within your designated region.

As this is a field-based position, applicants must be located within the service area.

The successful candidate will deliver excellent customer service, building strong relationships with clients while ensuring equipment is maintained and operating to the highest standards.

About Us

Burtons Medical Equipment is a leading supplier of veterinary equipment within the animal healthcare sector. With over 40 years of industry experience, we manufacture, supply, and support a broad range of products across the UK, Ireland, and international markets.

Our team of more than 200 employees is dedicated to delivering outstanding after-sales support. This includes Regional Field Service Operations Managers, Technical Support Specialists, Field Service Engineers, and In-House Service & Repair Technicians, all working together to provide exceptional service to our customers.

Key Responsibilities

As a Field Service Engineer, your duties will include:

Servicing, repairing, and commissioning veterinary-specific equipment
Working in line with company policies, procedures, and departmental guidelines
Following equipment method statements and service bulletins
Ensuring compliance with health and safety regulations
Completing the required number of daily service calls as directed by the Field Service Management Team
Building and maintaining strong customer relationships while delivering excellent service
Collaborating with the customer support team to ensure efficient scheduling and delivery of service visits
Accurately completing service reports and documentation
Maintaining tools, testing equipment, and vehicle stock levels

Candidate Requirements

The successful candidate will demonstrate:

Previous experience in a field service engineer role
Strong customer service and communication skills
Solid understanding of electrical and mechanical principles
A methodical and detail-focused approach to work
Proven ability to diagnose and repair complex equipment
Effective time management and prioritisation skills
Strong problem-solving abilities
Good computer literacy
A positive, proactive attitude
The ability to work independently while collaborating with the Field Service Management Team when required

This is a summary of a vacancy from the advertiser. Read the full job description and apply →