Hyde Group is seeking a Complaints Manager to lead our Customer Experience team and oversee a compliant, efficient complaints service. This role offers hybrid working with two days in the London Bridge office and three days remote, supporting ongoing development within a supportive environment.
You will guide complex cases, monitor performance, and use feedback to drive service improvements while ensuring alignment with the Housing Ombudsman’s standards and internal policies.
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London
Hyde Group is seeking a Complaints Manager to lead our Customer Experience team and oversee a compliant, efficient complaints service.
London
Hyde is looking for a Complaints Manager to lead our Customer Experience team and oversee the delivery of an effective, customer-focused complaints…
London
Hyde Group is seeking a Complaints Manager to lead the Customer Experience team and oversee a proactive, customer‑focused complaints service.
City of Westminster
Hyde is looking for a Complaints Manager to lead our Customer Experience team and oversee the delivery of an effective, customer-focused complaints…
London
Hyde is looking for a Complaints Manager to lead our Customer Experience team and oversee the delivery of an effective, customer-focused complaints…
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