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Supervise daily shop operations ensuring a safe,

clean, and efficient work environment Manage, train,

and motivate shop staff to achieve high performance

and excellent customer service Monitor inventory

levels, coordinate with suppliers, and oversee stock

control Handle customer inquiries, complaints, and

service requests professionally and effectively Ensure

compliance with company policies, health and safety

standards, and legal regulations Monitor sales targets,

KPIs, and productivity metrics, reporting progress to

management Conduct regular team meetings and

individual performance reviews Oversee opening and

closing procedures, cash handling, and financial

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