IT Support Engineer - 3rd Line
Greater Manchester
At Netteam tX, we recognize and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal.
Netteam tX Ltd in Manchester is seeking an IT Support Engineer (Third Line) to provide senior technical support across our managed client base, acting as the escalation point for complex incidents and engineering-level change.
You will own investigations through to resolution, drive root cause analysis, coordinate with vendors and internal teams, and maintain clear documentation to enable resolution at the lowest appropriate support tier.
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