SIAM Service Performance & SLA Analyst

Inverness Source: WhatJobs
£42,000–£64,000

Capgemini in the United Kingdom seeks a SIAM Service Reporting and Service Level Analyst to govern service performance reporting across a complex multi-supplier environment. You will oversee metrics, reporting frameworks, and governance forums to drive transparency, accountability, and measurable business value.

The role is hybrid, balancing office, client sites, and home working. You will collaborate with suppliers and internal stakeholders to deliver continual service improvement and enhanced

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