Senior IT Support Engineer II — Global End-User IT Lead

Box IT End User Services hires a Senior IT Support Engineer to deliver end-user IT support globally from the London area. You will manage mobile, desktop, audio/video, and network issues while guiding end users and mentoring peers.

The role emphasizes collaboration with Facilities, Sales, Engineering, and Information Security, plus hands-on imaging, configurations, and policy enforcement in a fast-paced AI-driven environment.

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