QA Automation Engineer

• As a QA Automation Engineer, you will work within a multidisciplinary team to build quality into complex digital services
• This is a hands-on engineering role focused on designing, developing and maintaining automated tests using Java. You will test APIs, user journeys and integrations across distributed services, providing reliable feedback throughout development and clear evidence to support release decisions
• You will work closely with developers, DevOps engineers, business analysts, product owners and operational teams to understand requirements, identify risks and verify that business processes complete correctly. You will take ownership of automation quality, investigate failures and continually improve the reliability, coverage and maintainability of the test suites
• Design, develop and maintain automated API, integration and end-to-end tests using Java, Serenity BDD, Cucumber, Selenium WebDriver and REST Assured
• Contribute to reusable test components and maintainable automation frameworks, applying sound coding practices and participating in code reviews
• Work with developers, business analysts and product owners to define testable acceptance criteria and appropriate positive, negative and boundary scenarios
• Select the appropriate level of testing for each risk, balancing coverage, execution time and maintenance effort
• Integrate and maintain automated tests within Azure DevOps CI/CD pipelines, providing timely and actionable feedback
• Test asynchronous workflows and interactions between services, including event processing, messaging, retries and failure recovery
• Verify completed business outcomes through APIs, database checks and user journeys, including downstream processing and data consistency
• Create and maintain repeatable test data, accounting for environment dependencies, test isolation and parallel execution
• Investigate failures using application logs, API responses, database queries and pipeline results, distinguishing application defects from automation, data and environment issues
• Improve suite reliability by addressing flaky tests, unnecessary duplication and gaps in regression coverage
• Turn production defects and recurring incidents into repeatable automated regression scenarios
• Perform targeted exploratory testing and contribute to performance, accessibility, security and operational readiness testing alongside relevant specialists
• Maintain test coverage, execution records and release evidence in Jira/Zephyr, ensuring results are traceable to the relevant change, environment and release
• Raise clear, reproducible defects and work with the team to triage, resolve and verify them
• Communicate testing progress, outcomes, residual risks and coverage limitations clearly to technical and non-technical stakeholders

Benefits

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought-provoking leadership
• A supportive and collaborative environment
• Development access to LinkedIn Learning, a management development programme and training
• Wellness 24/7 Confidential employee assistance programme
• Social - Breakfast Tuesdays, Pizza Thursday monthly, weekly social in the office and commitment to charitable causes
• Time off 25 days a year
• Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
• Discretionary Company Bonus based on company and individual performance
• Life Assurance of 4 times base salary
• Private Medical Insurance which is non-contributory (spouse and dependants included)
• Worldwide Travel Insurance which is non-contributory (spouse and dependants included)
• Benefits Platform offering various retail and leisure discounts

• Experience managing defects, test execution and traceable evidence using Jira/Zephyr or equivalent tools
• Strong understanding of HTTP, REST APIs, JSON, authentication, validation and error handling
• Experience integrating and troubleshooting automated tests in Azure DevOps YAML pipelines or a comparable CI/CD platform
• Experience using Maven, Git, pull requests and automated build pipelines
• Confidence using SQL and application logs to prepare test data, investigate failures and validate results
• Practical experience with Serenity BDD, Cucumber/Gherkin, Selenium WebDriver and REST Assured, supported by frameworks such as JUnit and AssertJ
• Strong hands‑on Java programming skills, with experience writing, reviewing and maintaining automated test code
• Clear communication, collaborative problem-solving and ownership of issues through to resolution
• Ability to prioritise testing according to business risk and apply an appropriate balance of component, integration and end‑to‑end testing
• Ability to verify complete business workflows across service boundaries, including data persistence and downstream outcomes
• Experience testing distributed or microservice-based applications, including asynchronous processing and messaging
• Understanding of test isolation, parallel execution, synchronisation and the causes of unreliable automated tests
• Experience working in Agile teams, contributing to refinement, Three Amigos discussions and behaviour‑driven development
• Eligibility to obtain SC clearance
• Browser automation using Playwright or WebdriverIO
• Experience using Splunk, Grafana or comparable observability tools
• Experience investigating message delivery, retries and dead‑letter queues using technologies such as Apache ActiveMQ Artemis
• ISTQB/ISEB certification or equivalent practical experience
• Experience with accessibility testing, security testing or operational readiness testing
• Understanding of CQRS and event‑sourced systems, including the distinction between command acceptance, event processing and query‑side updates
• Experience testing data migrations, including reconciliation and data integrity checks
• Experience supporting complex public‑sector digital services
• Performance, load and stress testing using JMeter, k6 or similar tools
• Experience testing applications hosted in Microsoft Azure and working with containerised environments, including Kubernetes

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