Academia is currently seeking to recruit a new member of staff to strengthen the Technical Services Team, dedicated to supporting a large higher education client with their Jamf Pro managed Apple estate. As a member of the team, the emphasis will be on providing high quality technical services & support. The ideal candidate will have experience managing a MacOS environment as the primary admin.
The role will have the support and backing of the UK's largest pool of Jamf certified engineers available for remote assistance, support and consultancy and would suit a highly competent individual with strong communication & technical skills to undertake the following duties:
Onsite management of large Apple device estate
Apple MacOS and iPadOS devices
Apple School Manager
Mix of Shared/Lab and 1 to 1
Maintenance and automation of software for patch management
Basic network troubleshooting, diagnostics and repair
MDM (Jamf) solution implementation and maintenance
Jamf Pro
Jamf Protect & Security Cloud
Modern Jamf technologies including Blueprints, DDM & Entra SSO device compliance
Solutions development and maintenance
ISO procedure documentation
Ability to communicate technical concepts to a nontechnical audience
Key Skills
Experience in managing an Apple Mac &/or Apple iOS environment from the ground up using Jamf Pro in a current (MacOS Sequoia and above) environment
A passion for all things technology related
Excellent all round communication skills especially in questioning and listening
Excellent personal planning and work organisation skills
Excellent telephone manner
Ability to demonstrate solutions to customers when necessary
Experience* &/or certification of any of the following:
Jamf Certified
Jamf Pro CCA or 300
Jamf Protect 370
Benefits
A sneak peak at some of our employee benefits include..
We use essential cookies to make this site work. With your permission we would also like to use the optional cookies below. Nothing optional is set until you choose, and you can change your mind at any time from "Cookie settings" at the bottom of every page. Cookie policy.
Essential — keep the site working and secure, and remember the choice you make here. Always on.