Deaf Unity in London is seeking a Viewer Advocacy Operations Manager to bridge internal teams and outsourced partners. You will manage day-to-day vendor performance, ensuring SLAs, quality, and customer experience targets are met, with the workplace at White City, London, two days a week in the office.
You will not directly supervise frontline agents; instead you will hold vendor Site Operations Managers accountable, driving rapid improvements, coordinating with WFM and QA teams, and leading
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London
ITV is hiring an Viewer Advocacy Operations Manager in London, with a hybrid workplace (White City, 2 days in the office).
London
As the Viewer Advocacy Operations Manager, you will serve as the operational bridge between our internal business and our outsourced business…
London
As the Viewer Advocacy Operations Manager, you will serve as the operational bridge between our internal business and our outsourced business…
London
ITV plc is seeking an Viewer Advocacy Operations Manager to bridge between ITV’s internal teams and outsourced BPO partners.
London
As the Viewer Advocacy Operations Manager, you will serve as the operational bridge between our internal business and our outsourced business…
London
As Viewer Advocacy Operations Manager, you bridge ITV with outsourced vendor partners to safeguard performance, quality, and customer experience.
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