Supplier Quality Engineer

We have an opportunity for a Supplier Quality Engineer where you will lead and manage all aspects of supplier quality assurance and supplier development, ensuring that suppliers consistently meet ITM Power's quality, reliability, and sustainability requirements. The role is responsible for driving continuous improvement across the supply chain through effective supplier qualification, auditing, performance management, problem solving, and quality improvement initiatives., Supplier Quality Management

Core Responsibilities

• Develop, implement, and maintain supplier quality management programmes to ensure compliance with ITM Power's quality, reliability, and sustainability standards.
• Manage all aspects of supplier quality assurance, including supplier approval, qualification, auditing, performance monitoring, and supplier quality concerns.
• Support supplier quality requirements throughout the New Product Introduction (NPI) process.
• Build strong supplier relationships and drive supplier development activities to improve performance, quality, and reliability.

Supplier Auditing & Validation

• Conduct supplier audits to assess compliance with quality standards, processes, and contractual requirements.
• Lead Production Part Approval Process (PPAP) activities for new and existing suppliers.
• Conduct Factory Acceptance Tests (FAT), First Article Inspection Reports (FAIR), and supplier process capability studies.
• Verify supplier manufacturing readiness and ensure components and materials meet specification requirements before production release.

Quality Investigations & Problem Solving

• Lead supplier quality investigations arising from internal non-conformities, customer complaints, and supplier performance concerns.
• Drive the Supplier 8D problem-solving process, including containment, root cause analysis, corrective actions, and effectiveness verification.
• Manage and maintain the Supplier 8D Investigation Tracking Log, ensuring actions are completed and closed in a timely manner.
• Initiate and coordinate investigations with relevant technical authorities where deviations from specifications are identified.

Supplier Performance & Continuous Improvement

• Monitor supplier quality performance through KPI tracking, Vendor Rating Systems, and quality data analysis.
• Lead monthly supplier performance reviews and drive targeted improvement initiatives.
• Identify trends, risks, and recurring issues to prioritise supplier improvement activities.
• Implement continuous improvement programmes to enhance supplier capability, product quality, and process reliability.

Cross-Functional Collaboration

• Work closely with Engineering, Purchasing, Operations, and other key stakeholders to resolve supplier quality issues and prevent recurrence.
• Facilitate cross-functional root cause investigations and corrective action implementation.
• Ensure effective communication of supplier quality performance, risks, and improvement plans across the business.

Training & Supplier Development

• Train, coach, and support suppliers in the use of quality tools, methodologies, and best practices.
• Improve supplier understanding of quality requirements, problem-solving techniques, and continuous improvement methods.
• Promote a proactive quality culture throughout the supply chain.

Travel

Travel Travel regularly to supplier sites to conduct audits, investigations, performance reviews, and supplier development activities.

Qualifications

• HNC or degree qualified in an Engineering, Technology or Science based subject
• Certified Lean/ Six Sigma Green Belt or Black Belt
• Proven supplier quality experience of at least 5 years in a manufacturing and/ or technical environment (e.g. Automotive)
• Proven Lead Auditor/ Auditor experience and understanding of management systems standards (e.g. ISO9001/ 14001/ 45001).
• Ability to manage and lead Improvement Plans with suppliers to conclusion
• Strong knowledge of structured problem-solving techniques (e.g. Six Sigma/ Lean Toolbox) and experienced in improvement methodologies
• Experienced in working to technical drawings and specifications and using metrology (including 3D measurements)
• Solid experience in supplier development, with mechanical and/ or electrical systems ideally in a manufacturing/ engineering environment

Skills and Abilities

• Excellent communication, analytical and IT skills (e.g. Microsoft 365 applications, Sharepoint)
• Positive attitude with a 'can do' mindset when faced with a challenge
• Able to challenge, motivate and enthuse fellow colleagues across other departments in the development of a proactive and preventive quality improvement culture
• Excellent analytical and diagnostic skills - to support problem solving and continuous improvement activities
• Accuracy and attention to detail
• Good organisational skills
• Challenges and promotes best practice and development
• Sound commercial awareness and ability to influence internal and external stakeholders.

About ITM Power

ITM is at the forefront of the green hydrogen industry, designing and manufacturing cutting-edge PEM electrolysers that are instrumental in global decarbonisation efforts. With over two decades of scientific expertise, we've established ourselves as industry leaders in clean energy technology.

Our Journey and Growth

As pioneers in green hydrogen technology, ITM is offering the most advanced PEM electrolyser technology in the world. Founded in 2000, ITM Power PLC was one of the first companies of its kind to be listed on the AIM market of the London Stock Exchange. Headquartered in the UK, our state-of-the-art manufacturing facility is the world's first largest PEM Gigafactory in commercial operation, and home to our R&D and manufacturing. ITM Power Germany is our hub in the heart of the EU. This facility not only houses regional functions including business development and engineering, but also our Aftersales services with the ability to quickly deploy stacks. Innovation and Impact

Innovation and Impact

Our PEM electrolysers are deployed in some of the world's largest green hydrogen projects. We continue to push the boundaries of technology, enhancing cost-effectiveness and sustainability.

Join Our Mission

ITM is in the midst of a transformative phase, focusing on streamlined delivery and operational excellence. We're seeking talented individuals who share our passion for clean energy and our drive to make a tangible impact on the world's transition to net-zero. You will be working with an inspiring bunch of people, encouraging each other to be the best we can. We've come a long way, join us in the next step of our incredible journey!

Benefits

A competitive salary and an excellent contributory pension, 25 days holiday and a wider range of benefits including:

• Buy as you earn (BAYE) share scheme
• Birthday holiday
• Holiday Purchase
• Lifestyle Discounts
• Employee Assistance Programme
• Health Cash Plan
• Eye Care
• Gym Scheme
• Life assurance
• EV Car Leasing
• Enhanced Parental Leave
• Our onsite parking includes free electric car charging points

We know your career is important to you, it's important to us too, which is why we also offer opportunities for you to grow and develop your career.

Our success is driven by the exceptional diversity of our people.

We are proud to be an equal opportunity employer, committed to promoting and creating a diverse and inclusive environment where we encourage our employees to learn and grow, fuelled by mutual respect in a place where ideas flow and thrive.

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