Forward Deployed Engineer

Our client is a fast-growing AI organisation looking for a Forward Deployed Engineer to join their team on a permanent basis in London .

Skills and Requirements:

• 5+ years of hands-on experience in Forward Deployed Engineering, Applied AI Engineering, Technical Consulting, or a similar role
• Proven experience delivering AI or agentic systems into production
• Hands-on experience with LLMs, agent frameworks, MCP, prompt engineering, and evaluation
• Strong software engineering skills using Python, JavaScript, SQL, and APIs
• Experience integrating AI solutions with enterprise systems, ERPs, supplier portals, and internal platforms
• Ability to understand complex business workflows and translate them into practical AI-driven solutions
• Experience debugging, optimising, and improving AI agents in live production environments
• Strong communication skills, with the ability to engage senior stakeholders and explain technical solutions in business terms
• Experience working independently in customer-facing environments, managing delivery from discovery through to deployment
• Experience in retail, e-commerce, CPG, supply chain, procurement, manufacturing, or logistics would be advantageous

Role and Responsibilities:

• Lead customer deployments from initial discovery through to go-live
• Map existing business workflows and identify opportunities for automation and process improvement
• Design and build agentic workflows, including actions, decision rules, exceptions, and fallback mechanisms
• Develop and deploy AI agents, integration code, scripts, and prototypes connecting to enterprise systems
• Debug, monitor, and optimise AI agents in production, focusing on measurable customer outcomes
• Lead customer working sessions, manage scope, and build relationships to support wider deployments
• Develop reusable templates, documentation, and runbooks to improve delivery efficiency
• Collaborate with Product and Engineering teams to share customer insights and improve the platform
• Take ownership of technical delivery while balancing customer requirements with practical engineering solutions

All qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief.

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