Lead Quality Engineer (Team Leader)

Goaco is a digital transformation and technology consultancy delivering secure, scalable and user-centred services across public sector, regulated and enterprise environments. We work across software development, cloud, cyber security, managed services, data and AI, helping clients move from strategy through to delivery.

We're recruiting for a Lead Quality Engineer to be part of our warm and collaborative digital team, supporting the delivery of services that matter to the people who rely on them.

As a Lead Quality Engineer, you will provide expert guidance, coaching, and mentorship to teams, ensuring that best practices are adopted and embedded. You will be responsible for defining and overseeing strategic testing practices, advocating for early testing involvement and a shift towards a proactive, quality-first culture. Your role will be instrumental in influencing quality metrics, governance, and continuous optimisation of strategies, test plans, and methodologies.

This role requires a combination of technical expertise, leadership and the ability to influence organisational change.

The Community

You will be part of a collaborative and supportive engineering community, working with developers, product managers, user researchers, designers, business analysts, and delivery managers to embed quality into digital solutions.

We champion continuous learning, open communication, and agile methodologies, ensuring our teams thrive in an environment that is both inclusive and transparent.

We subscribe to the manifesto for agile software development. We're open and transparent. We believe in building quality into our products, systems and services and that quality is everyone's responsibility.

Key Responsibilities

• Work with the Head of Test and Head of Engineering to ensure strategic, robust, scalable and secure testing methodologies are adopted.
• Establish and oversee quality metrics and key performance indicators, ensuring continuous improvements in quality practices and processes across teams.
• Mentor and coach teams in holistic testing practices, integrating quality practices at every stage of the software development lifecycle.
• Influence and lead decisions on functional and non-functional testing methodologies, ensuring they are effectively implemented across various domains such as API, Web UI, ETL, Mobile, Desktop, SaaS, and Infrastructure testing.
• Set organisation-wide standards for quality approaches that foster best practices.
• Define and implement test engineering best practices such as source control, SOLID principles, object-oriented programming, and continuous testing strategies.
• Influence technology choices across the organisation, ensuring appropriate and scalable solutions are adopted for testing and quality assurance that leverage automation effectively.
• Advance the adoption of CI/CD pipeline testing, ensuring seamless integration of automated tests within software delivery workflows and provide visibility of quality status across the organisation.
• Highlight dependencies and testing risks at an organisational level, ensuring quality practices are aligned with business objectives.
• Foster a culture of learning, experimentation, and continuous improvement, ensuring that teams adopt industry-leading testing methodologies and innovations.
• Provide thought leadership on quality engineering best practices, driving the long-term quality vision for the organisation.

• Defining and leading test strategies within large-scale digital projects.
• Ability to influence cultural change around quality engineering.
• Experience of designing and implementing various test types to deliver comprehensive test coverage.
• Strong technical knowledge of functional and non-functional testing techniques across a variety of platforms.
• Experience in mentoring and coaching teams, embedding quality engineering best practices.
• Proven expertise in test automation, CI/CD pipelines, and engineering standards.
• Strong problem-solving and risk management skills.
• Ability to clearly communicate complex technical concepts effectively.
• Experience working with cloud-based testing environments, for example AWS, Kubernetes.
• Familiarity with modern testing tools and automation frameworks, for example Cypress, Selenium, Postman, Playwright.
• Experience in implementing innovative test automation and performance testing solutions.
• Understanding of contract testing, security testing, and performance monitoring.

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