Sr. Engineer - Testing & Quality Assurance P 4B

Sr. Engineer - Testing & Quality Assurance P

Job Description Responsibilities

• Execute annotation, evaluation, and validation activities for AI-powered solutions using established guidelines and quality standards.
• Validate AI-generated outputs against a predefined set of golden questions and expected results.
• Create, maintain, and review annotations to support AI model evaluation and continuous improvement.
• Test and evaluate Databricks Genie responses for accuracy, completeness, relevance, and consistency.
• Write and execute SQL queries against underlying data sources to validate answers generated from golden questions and Databricks Genie outputs.
• Investigate discrepancies between expected results, source data, and AI-generated responses, and document findings.
• Lead the design, optimization, and standardization of annotation processes and prompts across multiple AI use cases.
• Collaborate with AI teams to define and govern annotation schemas, taxonomies, evaluation frameworks, and quality standards.
• Review complex or high-risk AI outputs and provide expert quality assessments and recommendations.
• Ensure consistency, accuracy, traceability, and auditability of annotation and evaluation results.
• Define reusable prompt frameworks and best practices aligned with business, compliance, and responsible AI objectives.
• Evaluate prompt performance and annotation quality metrics, identifying opportunities for improvement through data-driven insights.
• Establish quality benchmarks, calibration processes, and escalation procedures.
• Identify bias, hallucinations, and other AI risks, and recommend mitigation strategies.
• Support AI governance, compliance, and responsible AI initiatives.
• Participate in calibration sessions to align on annotation standards, quality expectations, and evaluation criteria.
• Collaborate closely with AI engineers, data scientists, product teams, and business stakeholders.
• Drive continuous process improvement through learning new AI technologies, annotation methodologies, and delivery approaches.
• Mentor and coach junior and intermediate annotators and prompt engineers.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering Certifications Certified Software Tester (CSTE) - TricentisTricentis

Required Skills

Data Annotation, Databricks AI/BI Genie, SQL Query Writing Language

Additional Job Location - Job Type Fixed Term (Fixed Term) Job End Date Master Skill List - Testing & Quality Assurance P Remote Type - Office Work Shift - Standard (United Kingdom)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.

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