Client Solutions Specialist (Client Onboarding)
Northampton
We're a fast growing, global organisation on the lookout for two Client Solutions Specialist's to join our Onboarding Team.
Location: Field- based, ideally located in North West England, with a minimum of 1 day per week at our Northampton HQ.
We're a fast growing, global organisation launching a brand new Parcel Services proposition for UK SME's, and we're looking for Business Development Managers to drive it. If you're a hunter who would rather build something from scratch than inherit a portfolio, love the thrill of the close and want uncapped earning potential, we'd love to hear from you.
At J&J Global Fulfilment we help hundreds of eCommerce brands grow and scale globally. Our team is fast, supportive, and proud of the work we do. We believe in teamwork, respect and celebrating success together. Following a merger at the end of 2025 with QLS Group, we are building on our established presence in the UK, Europe and the USA.
Reporting to our UK Managing Director, you'll win new SME customers and quickly build profitable parcel volume for QLS Parcel Services. The proposition is simple and compelling: we give smaller businesses access to our consolidated carrier rates across multiple carriers, plus a convenient daily collection, so they get the pricing and service levels usually reserved for much bigger shippers.
You'll target UK businesses shipping 30 - 150 parcels a day through our preferred carriers. You'll generate your own opportunities through outbound calls, email and LinkedIn outreach, local business networks and face-to-face prospecting. You'll get under the skin of each prospect's parcel profile, including volumes, carriers, domestic and international mix, current rates and service pain points. You'll then build propositions that sell on total value, not just price.
You'll own the full sales cycle, from first conversation to first parcel shipped. You'll keep a disciplined CRM pipeline and work closely with our Operations and Onboarding team to get new customers live fast. You'll stay accountable through the ramp-up period too, because for us success means profitable parcels shipped, not just contracts signed.
At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.
Should you require any reasonable adjustment for the role or interview process please email us and we'd be happy to discuss these with you.
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