Account Director

Wavenet is an award-winning communications solution provider, delivering high-quality, high-speed and cost-effective connectivity solutions to organisations across the UK. Outstanding customer experience sits at the heart of everything we do. Our purpose is to build long-lasting, mutually beneficial partnerships with our clients, underpinned by trust, expertise and delivery excellence. We are proud of our strong, family-oriented culture which encourages innovation, collaboration and high performance. Part of Wavenet's Focused Division, you will join a vibrant team supporting our customers within Wavenet Connected, a specialist division that provides services and support to the Commercial Real Estate Sector.

Job Description

Account Director – Flex Workspace

WavenetConnected

Location: UK (Field / Hybrid)

Reports to: Sales Director – Connected

About Wavenet Connected

Wavenet Connected delivers secure networking, communications and managed IT services to multi-site UK organisations. We are a strategic technology partner to the rapidly growing UK flex workspace sector — enabling operators to deliver enterprise-grade connectivity, resilient infrastructure and seamless digital experiences across their portfolios.

The Opportunity

The UK flexible workspace market continues to expand as hybrid working becomes permanent across enterprise and SME sectors.

As Account Director – Flex Workspace, you will own growth within this vertical — winning new flex-space operators and expanding strategic accounts across regional and national portfolios.

You will position Wavenet as the trusted infrastructure partner behind high-performance buildings — delivering connectivity, Wi-Fi, SD-WAN, SASE, UCaaS and managed services that power premium tenant experience.

This is a vertical-specialist, consultative sales leadership role.

Core Purpose of the Role

Drive revenue growth across UK flex-space Landlords and Operators by:

• Winning new multi-site coworking and serviced office brands
• Supporting operators with rapid site rollouts and acquisitions
• Designing scalable, repeatable connectivity models

Key Responsibilities

1. Vertical Growth Leadership

• Develop and execute a Flex Workspace go-to-market strategy.
• Build a target list of UK and regional operators (10–200+ sites).
• Identify expansion plans, acquisition activity and new building launches.
• Position Wavenet as preferred infrastructure partner.
• Design standardised “building connectivity blueprints.”
• Sell:
• Managed LAN & enterprise-grade Wi-Fi
• SD-WAN & SASE for multi-site estate control
• Resilient primary & backup connectivity
• UCaaS & collaboration platforms
• Managed Audio-Visual platforms
• Managed firewall & security services
• 24/7 monitoring & support

3. Executive Engagement

• Build relationships with:
• CEOs & Founders
• Property Directors
• IT & Digital Transformation Leads
• Operations Directors
• Articulate ROI linked to occupancy rates, tenant retention and premium pricing.

4. Commercial Ownership

• Own GP targets and margin integrity.
• Structure multi-site framework agreements.
• Drive multi-year contracts with rollout schedules.

The successful candidate will understand:

• Importance of tenant digital experience
• Rapid site mobilisation requirements (<30 day launches)
• Need for scalable, template-based infrastructure
• Competitive differentiation through portfolio quality

Ideal Experience

• 5+ years selling into:
• Multi-site property Landlord/Operators
• Managed office / coworking providers
• Retail or hospitality multi-location environments
• SD-WAN & SASE
• Managed security services
• UCaaS / Teams Telephony
• Ability to operate at board level

Personal Attributes

• Vertical specialist mentality
• Commercially assertive
• Strong network builder
• High urgency & disciplined pipeline management

Why This Role Matters

Flex workspace operators compete on:

• Experience
• Speed to market
• Digital reliability
• Operational efficiency
• High Occupancy Rates

Wavenet becomes the infrastructure partner that enables those outcomes.

This role is critical in establishing Wavenet Connected as the go-to technology partner for the UK flex workspace market.

Qualifications

Ideal Experience

• 5+ years selling into:
• Multi-site property Landlord/Operators
• Managed office / coworking providers
• Retail or hospitality multi-location environments
• Managed security services
• UCaaS / MS Teams Telephony
• Ability to operate at board level

Additional Information

We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team.

At Wavenet, we provide more than just a job; we create an exceptional environment with a broad range of benefits to support your success from day one. With us, you’ll receive a competitive starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and extensive health and wellbeing programs, all supported by our dedicated Wellbeing Team.

Here’s a closer look at what we offer:

• Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication.
• Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
• Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.

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