Lead Machine Learning & AI Engineer

At 1st Central, everything starts with our people.

As one of the UK’s leading motor and home insurers, we use smart technology, data and great service to make insurance fast, fair and simple for over 1.4 million customers. We’re proud to create an environment where people feel supported, trusted and able to grow - whether that’s developing new skills, taking on fresh challenges or making a real impact every day. If you’re looking for a role where you can make a difference, we’d love to hear from you.

We’re on the hunt for a Lead Machine Learning & AI Engineer to join our Data & Analytics function, where you’ll play a pivotal role in implementing and continuously improving the machine learning and AI operations frameworks that bring innovative solutions to life across our organisation.

You’ll design and deliver new tools, components of the framework and engineering practices that turn cutting‑edge models into high‑performing, production‑ready systems. In this highly collaborative role, you’ll coach and guide a small team of Machine Learning Operations Engineers, Analytics Engineers and AI Engineers while working closely with colleagues across Data Science, Pricing, Data Engineering and Software Development. Together, you’ll ensure our machine learning and AI models are engineered with excellence, from raw data through to seamless integration into real‑world business processes.

This is a flexible hybrid role , where you'll predominantly be home-based, with just one day per month in the office, either in Salford Quays (Manchester), Haywards Heath (West Sussex) or Guernsey. If you'd like to spend more time collaborating with the team, you're welcome to work from the office more frequently.

Core skills we’re looking for to succeed in the role:

• Azure Cloud & AI Platform Expertise : Deep experience and strong understanding of Microsoft Azure (Azure ML, Azure Stream Analytics, Cognitive Services, Event Hubs, Synapse, and Data Factory).
• Data Science & AI Development Skills : Fluency in Python and common modelling frameworks such as PyTorch and TensorFlow.
• MLOps & Production Deployment : Skilled in applying MLOps frameworks within production environments.
• Analytical & Problem‑Solving Strength : Excellent problem‑solving and analytical skills.
• Troubleshooting & Technical Diagnosis : Ability to diagnose and troubleshoot problems quickly.
• Strong line management : Ability to effectively run and manage a team, motivating for high performance and managing under-performance where necessary

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