Deputy Director, IT Service Operations

Ofgem

The energy regulator for Great Britain,

Requirements of the role

Could you thrive at the forefront of transforming technology within the energy sector?

Ofgem, Great Britain's independent energy regulator, is looking for a Deputy Director of IT Service Operations to lead the delivery of secure, resilient and user-centred IT services that underpin our vital regulatory mission.

This is a high-profile leadership opportunity with significant scope to shape the future of digital operations at a nationally critical organisation. You will provide strategic and operational leadership across Ofgem's enterprise IT services, ensuring they continuously evolve to meet organisational needs and deliver measurable outcomes.

You Will Lead Four Core Capabilities

• Service Design and Transition,
• Service Management,
• Service Desk and
• End User Computing (EUC).

Location

London, Glasgow, Cardiff

Contract type

Full time, Permanent

Profession

Corporate, Data, Design, Digital, Energy, Finance, Operations, Procurement, Regulation, Stakeholder Engagement, Strategy, Technology

Working pattern

Flexible working, Hybrid

Closing Date

26/10/2026

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