Key Account Director

London | Hybrid £90,000 Basic + Double OTE + Benefits

About the Company

Our client is a highly respected Managed Service Provider specialising in network infrastructure, connectivity and digital transformation programmes built around Cisco technologies. With long-standing relationships across the UK public sector, they deliver complex networking solutions that help organisations modernise, secure and optimise their environments.

Due to continued growth across a portfolio of strategic accounts, they are seeking an experienced Key Account Director to take ownership of a number of established public sector customers across Southern England.

The Opportunity

This is not a new business or "new logo" acquisition role.

You will inherit a portfolio of key public sector accounts and be responsible for driving revenue growth, increasing wallet share and identifying new opportunities within existing customers. Working closely with multiple stakeholders, from IT leadership through to C-level and procurement teams, you will build trusted relationships and position the business as a strategic transformation partner.

This role is ideal for an experienced account director who excels at account expansion, stakeholder management and navigating complex public sector environments.

Key Responsibilities

• Own and develop a portfolio of strategic public sector accounts across the South of England
• Create and execute account growth plans focused on increased spend and service adoption
• Build and maintain relationships across multiple stakeholder groups, including IT, Digital Transformation, Security, Commercial and Executive leadership teams
• Identify opportunities for Cisco-led networking, security and transformation projects
• Lead account planning, forecasting and pipeline management activities
• Work collaboratively with technical, pre-sales and delivery teams to ensure successful customer outcomes
• Drive renewals, contract extensions and multi-year transformation programmes
• Maintain a deep understanding of customer strategies, budgets and procurement cycles
• Act as a trusted advisor, ensuring customers maximise value from existing investments

About You

• Proven success in a Key Account Director, Strategic Account Manager or Client Director role
• Experience working for a Managed Service Provider, Systems Integrator or Technology Services organisation
• Strong track record of growing existing accounts through cross-sell, upsell and strategic account development
• Experience selling networking, infrastructure, managed services or Cisco-based solutions
• Strong understanding of public sector procurement and buying environments
• Comfortable engaging with senior stakeholders and decision-makers
• Demonstrable experience managing large, complex enterprise or public sector accounts
• Highly consultative approach with exceptional relationship-building skills

What's on Offer?

• Double OTE
• Existing portfolio of established public sector customers
• No new logo acquisition targets
• Opportunity to work with some of the UK's most significant public sector organisations
• Strong technical and delivery support teams
• London-based hybrid working
• Excellent career progression opportunities within a growing specialist MSP

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