Senior Manager Quality Assurance

The Senior Manager plays an important leadership role within the Integrated Care Board (ICB), supporting the Head of Service, Associate Director, and wider management team in delivering the organisation's strategic and operational priorities. This is a senior post with responsibility for managing defined programmes or service areas, requiring strong operational delivery skills, effective partnership working, and the ability to contribute to system improvement. The post will require significant communication skills and relationship development with senior stakeholders., To lead and manage the day -to-day delivery of services or programmes within a defined portfolio, ensuring that objectives and performance standards are achieved. This includes the development of relevant policies and procedures related to the delivery of the service/programme.

To support the Head of Service and Associate Director in implementing ICB and system strategies that improve quality, outcomes, and efficiency that may impact beyond own area of work.

To provide visible and supportive leadership, promoting collaboration, inclusion, and continuous improvement across teams and partners.

To contribute to system integration and service transformation through effective planning, delivery, and partnership working , working beyond own work area and providing expertise where required.

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

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