Strong first and second line IT support experience
Practical knowledge of Microsoft SQL
Experience supporting desktops, laptops and servers
Knowledge of Active Directory, Exchange and Windows Server
A good understanding of networking and infrastructure troubleshooting
The ability to investigate unfamiliar problems and work towards a solution
Strong communication, organisation and problem-solving skills
Confidence working with colleagues at every level of a business
A proactive and adaptable approach
A clean driving licence, access to your own vehicle and flexibility to travel between our locations when required
Responsibilities:
Provide first and second-line support to users across the business
Maintain desktops, laptops, servers and Microsoft applications
Support Microsoft Windows Server, Active Directory and Exchange environments
Assist with Microsoft server administration
Support a planned migration from VMware to Hyper-V
Troubleshoot networks across our head office and retail estate
Support backup and disaster-recovery processes using Veeam
Provide support for EPOS technology across multiple retail locations
Support our ERP system and help introduce new functionality
Use Microsoft SQL to investigate issues and support business systems
Support CCTV, telephony and mobile-device management
Maintain accurate technical documentation and procedures
Work with external suppliers and technology partners
Contribute to infrastructure improvements and wider IT projects
Technologies:
Active Directory
ERP
Hyper-V
Support
Mobile
SQL
VMware
Veeam
Windows
Network
More:
We are a successful and growing multi-site retail and manufacturing business based in Bolton, working predominantly on-site with travel across the North West. You will join our established three-person IT team in a varied, hands-on role with broad exposure to infrastructure, business systems and operational technology. The position is permanent, with hours of Monday to Friday, 8:30am to 4:45pm, a 37.5-hour working week.
28 days annual leave including bank holidays
on-site parking
access to a pool car for business travel
an on-call rota of approximately one week in every three
We use essential cookies to make this site work. With your permission we would also like to use the optional cookies below. Nothing optional is set until you choose, and you can change your mind at any time from "Cookie settings" at the bottom of every page. Cookie policy.
Essential — keep the site working and secure, and remember the choice you make here. Always on.