IT Service Level & CSI Manager

Farnborough Source: WhatJobs
£75,000–£95,000

DXC Technology Farnborough is seeking a Service Level & Continual Service Improvement (CSI) Manager to own the SLM and CSI practices across IT services. The role focuses on measurable service levels, data-driven continual improvement, and acting as the primary interface between business and IT for service performance.

You will build relationships with stakeholders, oversee SLAs/OLAs, and drive improvement initiatives aligned with ITIL 4 principles while managing a Service Level Analyst.

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