DXC Technology in London is seeking a Service Desk Ops Manager to lead and manage the ITSM service desk, ensuring high-quality IT support and ITIL-aligned practices. The role requires accountability to senior leadership and client stakeholders, with a focus on customer experience and SLA compliance.
You will oversee 15–50+ analysts, drive CSI, governance of the service catalogue, and automation opportunities, while maintaining security and regulatory standards in the UK.
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London
DXC Technology in London is seeking a Service Desk Ops Manager to lead and manage the ITSM service desk, ensuring high-quality IT support and…
London
DXC Technology is committed to building diverse, inclusive teams.
London
DXC Technology is committed to building diverse, inclusive teams.
London
Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual…
London
DXC Technology in London is seeking a Service Desk Ops Manager to lead the ITSM Service Desk, ensuring high-quality support aligned with ITIL.
London
We are seeking an experienced Service Desk Operations Manager to lead the delivery of critical IT support services within a highly secure Defence…
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