The Institute and Faculty of Actuaries (IFoA) in the UK seeks a Head of Member and Customer Services to lead our teams guiding members, students and partners through exams, renewals and learning. You’ll shape end-to-end processes and drive improvements in revenue-generating services with a focus on quality and compliance.
This senior role sits on the Senior Leadership Team, offering hybrid work from London, Oxford or Edinburgh hubs, with travel as required and a starting salary of £73,245
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London
The Institute and Faculty of Actuaries (IFoA) in the UK seeks a Head of Member and Customer Services to lead our teams guiding members, students and…
City of Edinburgh
The Institute and Faculty of Actuaries (IFoA) in the UK seeks a Head of Member and Customer Services to lead our teams guiding members, students and…
City of Edinburgh
Every member, exam candidate, employer and partner that contacts the IFoA should get the same clear, helpful answer, wherever they are in the world.
Oxford
Every member, exam candidate, employer and partner that contacts the IFoA should get the same clear, helpful answer, wherever they are in the world.
London
Every member, exam candidate, employer and partner that contacts the IFoA should get the same clear, helpful answer, wherever they are in the world.
City of Edinburgh
Holiday Entitlement: 33 days annual leave plus 9 building closed days (and Christmas Eve when it falls on a weekday)
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