IT Configuration And Asset Lead

Royal Tunbridge Wells Source: WhatJobs
£65,000–£90,000

Role Overview

We are seeking a highly skilled IT professional to join Our Client as an IT Configuration and Asset Lead for a Social Housing Provider.

This strategic position has been created to strengthen and oversee the company's IT Asset Management and Configuration Management practices. As a key driver of lifecycle control and data governance, you will play a crucial part in ensuring precise asset tracking, data accuracy, and process optimisation. Your work will directly support critical IT service management functions, enhancing operational efficiency and strategic decision-making within the organisation.

Key Responsibilities

  • Lead the development and refinement of IT Asset and Configuration Management operating models
  • Manage the complete lifecycle of hardware assets, from procurement through to secure disposal
  • Maintain and optimise the Asset Management Database and Configuration Management Database, ensuring data integrity
  • Establish and enforce data standards, controls, and accountability protocols
  • Reconcile data across service management, procurement, inventory, and supplier systems to ensure consistency
  • Support IT service processes including Incident, Problem, Change, and Risk Management with accurate configuration data
  • Oversee IT Asset Disposition activities, ensuring supplier compliance and risk mitigation
  • Contribute to planning efforts such as refresh cycles, demand forecasting, and cost management
  • Document, maintain, and improve policies, procedures, and knowledge resources to support operational excellence

Essential Skills & Experience

  • Proven experience in managing IT Asset and Configuration Management within complex organiational environments
  • Solid understanding of hardware lifecycle management and Data Governance principles
  • Practical proficiency in operating and improving asset and configuration databases, with experience in data reconciliation across multiple systems
  • Familiarity with ITIL frameworks and service management controls, with HaloITSM experience considered an advantage
  • Demonstrable ability to produce management reports, assurance evidence, and continuous improvement plans
  • Strong stakeholder and supplier management, with a focus on issue investigation and proactive resolution

Desirable Skills & Experience

  • Advanced knowledge of HaloITSM platform
  • Exposure operating within a Social Housing setting
  • Experience with data standards development and governance practices
  • Exposure to IT service architecture and related project management activities
  • Ability to navigate and influence multi-disciplinary teams and external partners

This is a contract opportunity offering a chance to make a significant impact within a forward-thinking organisation. We look forward to hearing from candidates who are ready to bring their expertise to an organisation committed to excellence and continuous improvement

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