Claranet is seeking a Shift Engineer for its Service Assurance team in the United Kingdom. The role focuses on proactive management of monitoring outputs, incident triage, and maintaining service reliability by following defined processes.
You will work closely with the Service Assurance Shift Leader to meet objectives, respond to alerts, and ensure effective resolution within set SLAs while keeping customers informed throughout the lifecycle.
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Gloucester, Gloucestershire
The Role Reporting to and working closely with a Service Assurance Shift Leader, the Shift Engineer is responsible for the completion of defined…
West Midlands
We're looking for a 2nd Line Service Engineer to join a brand new, high performing 24/7 support team.
Solihull, West Midlands
2nd Line Service Engineer - IT (24/7 Shift) Solihull, West Midlands £30,000 - £32,000 + 20% Shift Allowance (£38,400 OTE) Permanent | 4 on / 4 off…
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