Peaple Talent is partnering with an innovative and rapidly growing telecoms organisation that is transforming connectivity services through operational excellence, modern technologies, and customer-focused support. This is a fantastic opportunity to join a business that invests heavily in people, technology, and long-term career development.
We’re looking for a proactive Tier 1 NOC Engineer who enjoys troubleshooting network issues, working in fast-paced support environments, and delivering exceptional service across enterprise and carrier networks. This role is ideal for someone looking to develop their networking career within a highly collaborative and technically driven team.
What You’ll Bring
Strong understanding of networking fundamentals including the OSI model, TCP/IP, DNS, and DHCP
Experience troubleshooting broadband and leased line products including FTTC, FTTP, and Ethernet services
Hands‑on exposure to networking technologies such as Juniper, Fortinet, or MikroTik environments
Basic understanding of routing and networking protocols including BGP, OSPF, and VPN technologies (IPsec/SSL)
Familiarity with SD‑WAN, MPLS, and wide‑area networking architectures
Experience working with network monitoring and alerting tools such as SolarWinds or Zabbix
Ability to manage incidents from initial fault through to resolution while maintaining clear ticket updates
Strong communication skills with the ability to work effectively with customers, carriers, and internal technical teams
Ability to thrive within a 24/7 operational environment and manage effective shift handovers
Nice to Have
CCNA, JNCIA, NSE 4, or equivalent networking certifications
Experience working with UK carriers such as Openreach or Virgin Media
Exposure to LAN, WLAN, MPLS, or SD‑WAN customer environments
Experience using ticketing and incident management systems
Passion for networking, troubleshooting, and continuous technical development
What’s in It for You
Private healthcare and life assurance
25 days annual leave plus holiday buy and rollover scheme
Financial wellbeing and employee assistance programmes
Career development and progression opportunities
Social engagement activities and collaborative team culture
Opportunity to work for a business that values innovation, accountability, and continuous improvement
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