Moneyfarm, a rapidly growing pan-European digital wealth manager headquartered in London, seeks a senior complaints leader to own the end-to-end experience for UK brands. You will own complaints end to end, drive early identification, and lead root cause analysis across front office, operations and product.
You will shape vulnerability standards, voice of the customer, and regulatory reporting, collaborating with two Relationship Managers and the UK leadership team in a new UK management
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London
We are a rapidly growing pan-European digital wealth manager, serving over 170,000 active investors with over £7.5 billion invested on our platform.
London
DescriptionWe are a rapidly growing pan-European digital wealth manager, serving over 170,000 active investors with over 7.5 billion invested on our…
London
In this role you own the customer experience across Moneyfarm UK, Willis Owen and Profile Pensions.
London
DescriptionWe are a rapidly growing pan-European digital wealth manager, serving over 170,000 active investors with over 7.5 billion invested on our…
Nottingham
This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve…
King'S Lynn
We have a great opportunity for an experienced Complaints Manager to join Freebridge as our senior operational lead for complaint handling!
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