Aftersales Manager

Aftersales Manager

Ready to take the wheel of a thriving, customer-focused aftersales department? Join our busy dealership in Worthing to lead our dedicated team, streamline service and parts operations, and drive exceptional performance.

About Us

We are an established automotive dealership group dedicated to delivering top-tier customer service and technical excellence. Our modern facility offers a fast-paced, collaborative work environment where your leadership directly shapes our success. Joining our team means access to continuous professional support, industry-leading resources, and a workplace culture that values both individual drive and team achievement over the competition.

What is in it for you:

• Salary: £40,000 to £60,000+ per year depending on experience and OTE bonuses
• Hours: 8:00am to 6:00pm Monday to Friday
• Perks: Performance-based OTE bonuses, comprehensive group benefits, manufacturer-aligned development opportunities, competitive holiday allowance, and full support for professional growth

What you will be doing:

• Overseeing the efficient, profitable operation of our Service and Parts departments
• Managing departmental resources effectively to meet performance, sales, and financial goals
• Delivering top-tier customer satisfaction and handling customer enquiries in person and over the phone with care
• Leading genuine parts operations across our dealership territory for both Trade and Retail customers
• Implementing company and manufacturer procedures in collaboration with the management team
• Maintaining high standards while promoting genuine manufacturer parts

Requirements:

• Proven management experience within service and parts operations
• Strong customer-focused mindset with a professional and polite approach
• Demonstrated ability to meet targets and manage departmental profitability
• Valid UK Driving License required
• Prior experience with brand-specific parts operations is a plus, but not essential

Commutable Locations:

This role is based in Worthing, making it an easy commute from Brighton, Shoreham-by-Sea, Littlehampton, and Chichester.

Please note: We only advertise half of our active jobs. Get in contact for a quick chat today, as we might have other perfect opportunities for you with different companies in the local area.

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