Treatment Co-Ordinator

Job role: Treatment Co-Ordinator
Practice: Windmill Orthodontics North Tynside - Rake Lane
Location: Unit 4, Rake House Farm, Rake Ln, North Shields NE29 8EQ
Position: Full-time
Treatment Co-ordinator (TCO) Schedule:
Monday & Thursday - Afternoons only TCO duties
Tuesday, Wednesday and Friday - Full Days TCO Duties
Monday and Thursdays - Mornings Dental Nurse duties
Salary: Competitive *Depending on experience and qualifications
About the Role:
An exciting opportunity has arisen for a confident and ambitious Treatment Coordinator or experienced Dental Nurse to join a thriving, high-end dental practice in our Windmill Orthodontics North Tynside - Rake Lane
You will be working alongside a highly experienced clinician who has treated high-profile and celebrity patients, offering a wide range of advanced cosmetic and restorative treatments. This is a fantastic opportunity for someone who enjoys building patient relationships, guiding treatment journeys, and contributing to the continued growth of a successful practice.

The Ideal Candidate Will Be:

• An experienced Dental Nurse and/or Treatment Coordinator
• Confident, professional, and personable
• Resilient and able to thrive in a fast-paced environment
• Self-motivated and capable of working on their own initiative
• Excellent at communicating with patients and converting enquiries into treatment plans
• Organised, proactive, and commercially aware
• Passionate about delivering an exceptional patient experience

Key Responsibilities:

• Managing patient consultations and treatment journeys
• Presenting treatment options and discussing finance solutions
• Following up on treatment enquiries and converting leads
• Supporting the clinician with patient communication and case acceptance
• Building strong patient relationships and ensuring outstanding customer service
• Working independently while contributing positively to the wider team
• Indemnity covered
• Annual GDC registration covered
• Additional leave for long service
• Quarterly bonus linked to performance
• Free uniform provided
• Workplace pension with NEST
• Access to store discounts on our easy-to-use App
• A strong commitment to personal development within a supportive organisation
• Refer a friend scheme which could see you earning up £7500
• Free Mortgage advice

Could you be a Treatment Coordinator for Riverdale Healthcare?
More than 2 year qualified or a Senior Dental Nurse experience?
Do you have your GDC registration?
Do you have updated HEP B and immunisations?
Are you passionate about patient care?
Are you a strong team player?
If you can confidently say "yes" to these points, you may be the perfect fit for us as a Dental Nurse with us!

Riverdale Healthcare
Riverdale Healthcare is a dynamic and expanding dental group with practices situated throughout England. Our services encompass a variety of NHS, private, and specialised dental treatments, all delivered with a focus on enhancing patient experience and care. Our team of friendly and highly-trained professionals is committed to providing the highest standard of dental care.
At Riverdale, we care about people and always strive to do the right thing. We act with integrity, ensuring that every patient receives honest and transparent care. We commit to being the best we can be, embracing diversity, innovation, and continuous improvement. As a team, we support each other to create a unique and inclusive environment for both our patients and staff.

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at:

Riverdale Healthcare is an equal opportunities employer.

Application Deadline:
Friday 11th September 2026 to be considered for this role.

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