Senior Customer Complaints Investigator

London Source: WhatJobs
£55,000–£75,000

American International Group, Inc. (AIG) is seeking a Senior Customer Relations Officer to investigate and resolve complex complaints across the UK.

You will oversee investigations, ensure fair outcomes, and engage with the Financial Ombudsman Service (FOS) while driving root cause improvements. You will advise, challenge, and support complaint champions across business areas, with emphasis on accuracy, timeliness and regulatory alignment.

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Full job description from WhatJobs. Apply for this role →

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