Resident Experience & Service Delivery Lead

London Source: WhatJobs
£55,000–£75,000

Flint Housing is seeking a proactive Customer Experience Manager to support housing services across our homes, estates and communities. You will embed practical processes, systems and reporting to give visibility of performance, resident feedback and service quality.

Reporting to the Director of Customer Experience, you will coordinate with providers, block and estate managers and residents to turn insights into actions, support mobilisation of new schemes and ensure on-site presence for urgent

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