Account Director

London Source: WhatJobs
£72,000–£90,000

Account Director – Building Services

Find out if this opportunity is a good fit by reading all of the information that follows below.

Location: Central London

Salary: Up to £90,000 + package

We are currently seeking an experienced Account Director with a strong building services and engineering background to lead a key facilities management contract in Central London.

This is a senior client-facing position with responsibility for overall contract performance, operational delivery, commercial management, and client relationships.

Key Responsibilities

  • Provide strategic and operational leadership across a major building services / facilities management contract.
  • Take overall responsibility for contract performance, service delivery, KPIs, SLAs, compliance, and customer satisfaction.
  • Lead and develop engineering and facilities management teams, ensuring high standards of operational performance.
  • Build and maintain strong relationships with senior client stakeholders.
  • Oversee budgets, P&L performance, commercial management, and contract profitability.
  • Identify opportunities for contract growth, additional services, projects, and continuous improvement.
  • Ensure effective management of planned and reactive maintenance, statutory compliance, and critical engineering systems.
  • Lead performance reviews and present operational and commercial information to senior stakeholders.
  • Manage subcontractors and supply-chain partners to ensure consistent service delivery.
  • Drive a strong culture of health & safety, compliance, engineering excellence, and continuous improvement.

About You

  • Strong background in building services, engineering, or facilities management.
  • Previous experience in a senior contract, account, or operational management position.
  • Proven experience managing client relationships and large engineering/FM teams.
  • Strong commercial and financial awareness, including experience managing budgets and contract performance.
  • Excellent communication, leadership, and stakeholder management skills.
  • Relevant engineering or facilities management qualification is desirable.

Salary: Up to £90,000 + benefits/package

Location: Central London

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