Cloud Engineering & Operations Lead

Cloud Engineering & Operations Lead Location: London (Hybrid Working) Travel: Occasional travel to London, Essex and South Coast Salary: Competitive + Benefits

A leading and rapidly evolving insurance group is investing heavily in its technology and digital capabilities, creating an exciting opportunity for an experienced Cloud Engineering & Operations Lead to join the business during a period of transformation and growth. Reporting into senior technology leadership, this role will take responsibility for the ongoing development, optimisation and governance of the organisation's Azure cloud platform whilst helping oversee critical technology operations across a multi-site environment. This position would suit somebody who enjoys remaining hands-on technically whilst also influencing technology strategy, architecture decisions and operational best practice.

Key Responsibilities

Cloud Engineering & Architecture

• Own the design, management and continuous improvement of the Azure cloud estate
• Develop cloud architecture standards, governance frameworks and engineering best practices
• Lead cloud modernisation, optimisation and migration initiatives
• Improve scalability, resilience, performance and security across cloud platforms
• Drive automation and infrastructure-as-code adoption where appropriate
• Act as the escalation point for complex cloud infrastructure and platform issues
• Collaborate with technology teams to support business and application transformation initiatives

Technology Operations

• Provide leadership across technology operations and support functions
• Ensure service levels are maintained through effective supplier and vendor management
• Manage relationships with third-party infrastructure, cloud and support providers
• Review and enhance operational processes, support models and service delivery performanceSupport operational resilience, availability and business continuity objectives

Stakeholder Engagement

• Partner with senior business and technology stakeholders
• Influence technology roadmaps and investment decisions
• Support future technology growth initiatives across Cloud, Data, Digital Engineering and Delivery functions

Experience Required

• Proven Azure Cloud Engineering experience
• Strong Azure Architecture and cloud design capability
• Experience designing, building and improving Azure environments at scale
• Strong understanding of Azure networking, security, identity and governance
• Experience with cloud automation and modern engineering practices
• Strong supplier and vendor management experience
• Excellent stakeholder management and communication skills

Desirable Experience

• Leadership of IT Operations, Infrastructure or Service Desk functions
• Exposure to insurance, financial services or regulated environments
• Experience supporting geographically distributed businesses
• Knowledge of operational resilience, security and compliance frameworks

Working Pattern

• Hybrid working with an expectation of 2-3 days per week in the London office. The role will also involve periodic travel to regional locations, including Essex, South Coast and possibly further location. PLease note regional office visits form part of the office attendance expectation and are not additional travel requirements.

Why Join?

This is an opportunity to become a key figure within a business that is actively investing in technology. You'll have the platform to influence cloud strategy, shape operational capability and play a leading role in the organisation's next phase of digital growth.

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