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We’re Nominet – a world-leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on.
As a public benefit company, our work has a positive impact on society. We’ve donated millions to projects that use technology to improve people’s lives and have committed to delivering £60m worth of support over the next three years.
The Role:
This role will support the technical delivery of our HR Transformation programme as we implement a new HRIS into Nominet.
Working with key stakeholders you will support the development of Nominet's people technology, workforce data and analytics capability, ensuring HR systems, automation, reporting and digital solutions enable efficient service delivery, trusted workforce insight and data-driven decision making across the organisation.
The role requires someone proactive, organised and collaborative, with strong interpersonal skills, commercial judgement and a continuous improvement mindset. It also requires someone who can see the bigger picture, reduce repeat demand and use our processes, guidance and digital channels to provide the best employee and manager experience
What You'll Be Doing:
- Lead HRIS delivery, configuration and optimisation.
- Manage system roadmap during the duration of the project and enhancement backlog.
- Work with suppliers on future functionality and releases impacting delivery.
- Lead workflow design and automation.
- Manage integrations between HRIS, payroll and other business systems.
- Lead testing, deployment and release management.
- Resolve HRIS issues and maintain documentation during the implementation.
- In conjunction with the Change lead, deliver system change projects and adoption activity and practices, ensuring they are future-fit, culturally aligned, inclusive, legally compliant and best practice led.
- Maintain controlled, version-approved HR guidance and knowledge content so self-service and future AI-enabled support remain accurate, consistent, inclusive and legally compliant.
Data Management & Governance:
- Own HR data quality strategy and delivery during project duration.
- Implement data governance and GDPR controls alongside data standards and integrity.
- Conduct regular data audits throughout the project lifecycle.
- Update and maintain reporting definitions and data dictionaries during implementation.
Reporting, Analytics & Insights:
- Develop self-service dashboards and management information in the new HRIS in line with the business needs and metrics strategy, ensuring this is presented as actionable business insight.
- Create workforce metrics and KPI frameworks as part of the implementation.
- Provide predictive and proactive people insights as part of the implementation.
- Support workforce planning through analytics and forecasting
Self-Service & Digital Adoption :
- Improve digital user journeys and drive employee and manager self-service adoption through implementation of automated and clear workflows.
- Measure digital adoption and channel shift as part of the implementation.
- Monitor usage, failures and escalations and work with suppliers to make necessary amendments.
- Manage HR knowledge content architecture, ensuring governance strategies are in place for future.
- Support digital change and user education
AI & Automation :
- Deploy AI-enabled HR support tools as part of the ongoing project and in line with Nominet’s governance approach to AI.
- Ensure responsible AI governance is applied to all HR AI offerings and that approaches for review are in place.
- Monitor AI effectiveness and quality.
- Optimise automated workflows as part of the implementation.
About You:
- Experience in a similar role supporting a significant systems-led HRIS transformation programme.
- People analytics and workforce reporting expertise , such as Excel, Data Bricks or Power BI.
- Strong stakeholder communication and relationship-building skills.
- Experience of systems transformation or process improvement.
- Detail orientated and logical in approach.
- Proactive, organised and resilient, with the drive to deliver excellent service in a changing environment.
- Clear and confident communicator who can influence, challenge constructively and build positive relationships across the business.
- Curious and continuous improvement focused, with the ability to research, analyse and apply pragmatic solutions.
- Ability to think beyond their remit to ensure proactive management of key deliverables.
- Collaborative team player who works well across HR, recognising where support is needed, with a drive to help others succeed.
Working at Nominet:
Our Values:
- We Make Things Happen
- We Pull Together
- We Bring A Positive Mindset
- We Keep It Simple
Our people make things happen, but our values are our compass as a company, guiding our day-to-day work and building our culture. They reflect that we're strongest when we're proactive and pull together, while underlining the importance of a "glass half full" mindset and aiming to keep things simple for success.
What We Offer:
- Early Finish Friday – Working week of 34 hours with full-time pay. (Finish at midday on Friday)
- 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days
- Bupa private healthcare + Employee Assistance Programme
- Pension Scheme (matched to 7%)
- Electric vehicle scheme with on-site charging points
- Rewards platform with access to discounts at hundreds of shops, restaurants etc.
- Medicash discounts on routine healthcare including optical, dental and much more
Diversity Statement:
We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know
Security Statement:
Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.
Please note Nominet is unable to provide visa, sponsorship or relocation support for this role.
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