Hybrid Payments and Fulfilment Process Lead

Capital One is seeking a Principal Associate Process Manager to join the Payments & Customer Fulfilment team in Nottingham. You will lead end-to-end process improvements, drive risk mitigation and deliver significant efficiency gains in payments and customer communications.

You’ll apply Lean, Six Sigma and Root Cause Analysis to design robust controls, influence senior stakeholders, and coach the team to achieve stretch goals in a hybrid work environment.

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