Shopping Centre Manager / Operations Manager

An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.

As a Shopping Centre Manager, you will lead the day-to-day management of the centre, driving operational standards, commercial performance, and team effectiveness.

This role offers a salary range of £60,000 - £80,000 and benefits.

You will be responsible for:

• Managing the smooth daily operation of the shopping centre
• Leading, supporting and developing on-site teams, including security personnel
• Building and maintaining positive occupier relationships, handling enquiries, compliance matters and negotiations
• Overseeing site presentation, facilities management, maintenance and cleaning standards
• Supporting and delivering promotional campaigns and events to enhance visitor engagement
• Maximising retail performance through effective space utilisation and merchandising initiatives
• Managing budgets, monitoring expenditure and supporting financial performance targets
• Ensuring compliance with health and safety procedures and emergency protocols
• Reviewing operational performance and identifying opportunities for improvement

What we are looking for:

• Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager or in a similar role.
• Prior experience within shopping centre management or a retail management environment
• Strong leadership capability with experience managing and motivating teams
• Sound understanding of retail operations and commercial performance
• Well-organised with the ability to manage competing priorities effectively
• Strong problem-solving skills with a proactive and hands-on approach
• Knowledge of health and safety compliance within a multi-site or public-facing environment

What s on offer:

• Competitive salary
• Company pension
• Company events
• On-site parking
• Employee discount scheme

This is an excellent opportunity for a Shopping Centre Manager to take ownership of a prominent retail environment and make a genuine impact.

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