Italian/Spanish Speaking CS Team Lead - Hybrid

Advancing People Multilingual Ltd is recruiting a Customer Service Team Leader who speaks Italian or Spanish to join a growing international company. The role combines hands-on team management with process improvement to maximise order book conversions and customer satisfaction.

You will supervise and mentor the CS team, implement policies, build key customer relationships, and drive performance metrics while working in a hybrid setup with two days in Nottingham and three remote days.

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