We are seeking a skilled and experienced Service Advisor to join a reputable family-run dealership in Norwich, Norfolk. This is an excellent opportunity for a Service Advisor to advance their career within a supportive and friendly environment. Our client values their team and offers long-term stability, making this role ideal for professional growth. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry.
Benefits
Competitive basic salary of £30,000 per annum
On-target earnings (OTE) approximately £30,000, including commission and bonuses
Monday to Friday working hours, supporting a healthy work-life balance
Comfortable, well-maintained working conditions
Long-term career progression opportunities within the dealership
Supportive, close-knit team environment
Duties of the Service Advisor
Greeting customers and establishing their vehicle service requirements
Booking vehicles for servicing and repairs efficiently
Advising customers on additional work needed and up-selling where appropriate
Preparing estimates and clearly explaining service requirements to clients
Ensuring customer satisfaction and building strong relationships
Managing service documentation and processing all relevant paperwork accurately
Requirements
Previous experience as a Service Advisor, ideally within a dealership environment
Strong communication and customer service skills
Ability to multitask and manage a busy workload effectively
Professional attitude and proactive approach
Good organisational skills and attention to detail
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