London Training Centre, Crawley, England, GB
Quality Engineer
Acron Aviation is an agile commercial aviation partner with a long heritage of providing established, industry-certified solutions, as well as future-focused, data-driven innovations. With customers across the globe our employees are committed to the company mission of innovating to create safer skies. For more information visit acronaviation.com
Acron Aviation's integrated and global presence means we are uniquely positioned to deliver cutting-edge solutions to individuals and businesses in the aviation market. We provide technology and systems to enable quality pilot training. From distance learning systems applications and maintenance solutions to training devices and Full Flight Simulators ("FFS"), our technology covers the complete training spectrum.
About the Role:
The Quality Engineer supports the delivery of quality excellence across products, processes, programmes, and suppliers. Working as part of the Quality team, the role focuses on maintaining compliance with the Quality Management System (QMS), supporting supplier quality activities, driving continual improvement initiatives, and resolving quality issues through structured problem-solving techniques.
The position works closely with Engineering, Operations, Procurement, Programme Management, and Suppliers to ensure products and services meet customer, regulatory, and business requirements.
The role provides an excellent opportunity to develop expertise in Supplier Quality, Lean Continuous Improvement, Quality Management Systems, and operational excellence.
What we offer:
- 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days
- Profit Sharing Scheme (Annual Incentive Plan)
- Private medical insurance with optional family cover
- Pension scheme of up to 7% employer contribution
- Life Assurance 4x salary (flexible increase)
- Group income protection
- Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme
- Employee assistance program providing mental health and wellbeing support
- Staff restaurant
- Staff car park (incl. EV charging stations)
Our Values are an integral part of who we are. We seek candidates who share our values:
- Customer First
- Own It
- Move Fast
- Speak Candidly
Key Responsibilities
Supplier Quality Support
- Support supplier quality activities to ensure compliance with technical, quality, and contractual requirements.
- Assist with supplier onboarding, qualification, and evaluation activities.
- Participate in supplier audits, supplier visits, and supplier performance reviews.
- Support investigations into supplier non-conformances and corrective actions.
- Monitor supplier quality performance metrics and assist with supplier scorecard reporting.
- Support First Article Inspections (FAI) and product acceptance activities.
- Develop working relationships with suppliers to support quality improvement initiatives.
Quality Management & Compliance
- Support the maintenance and continual improvement of the ISO 9001 QMS.
- Conduct internal audits and process audits in accordance with audit schedules.
- Ensure compliance with company procedures, quality standards, and customer requirements.
- Assist in the management of non-conformances, corrective actions, and preventive actions.
- Maintain quality documentation, records, and audit evidence.
- Support external audits and customer assessments as required.
- Contribute to Lean and Continuous Improvement initiatives across operational and business processes.
- Participate in improvement workshops and lessons learned activities.
- Support process reviews to identify waste, inefficiencies, and opportunities for improvement.
- Assist with implementation and monitoring of improvement actions.
Problem Solving & Quality Improvement
- Capture, investigate, and support resolution of product, process, and supplier quality issues.
- Apply structured problem-solving techniques to identify root causes and implement corrective actions such as: 8D, 5 Why, Pareto Analysis, Fishbone Analysis, FMEA
- Monitor corrective actions to ensure effective closure and prevention of recurrence.
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