Capital One (Europe) plc in Nottingham is seeking a Senior Complaints Insight Specialist to turn customer complaints into strategic opportunities. You will drive data-informed improvements across operations, reporting to the Head of Complaints Strategy, and partner with central Data Analysts to turn insights into business actions.
The role emphasizes data storytelling, trend identification, and regulatory reporting, with a hybrid work pattern based in Nottingham.
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London
This is a great opportunity to join our team, Employer of the Year Housing Heroes Awards 2025 and Winner 2026 Inspiring Places to Work UK & Ireland
Nottingham
About the role We are looking for a Senior Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis.
Nottingham
Capital One Group in the UK is seeking a Senior Complaints Insight Specialist to transform customer complaints into strategic opportunities.
Explore: Specialist jobs in Nottingham
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