Support Desk Supervisor: Lead, Resolve & Improve

Metropolitan Borough of Solihull Source: WhatJobs
£70,000–£90,000

ASSA ABLOY Group in Solihull is seeking a Head of Professional Services to lead a team of about 10 support professionals, ensuring efficient, high-quality support for our customers. You will manage day-to-day operations, including ticket queues, service levels and escalations, while remaining hands-on with technical troubleshooting.

You will drive continuous improvement, develop the team and help ensure an excellent customer experience, working with 3rd Line Support, Product, Development,

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.