Support Desk Lead: Team Coach & High-Impact Troubleshooting
Metropolitan Borough of Solihull
ASSA ABLOY Biosite in Solihull is seeking a Support Desk Supervisor to lead a team of around 10 professionals, ensuring high-quality support services.
ASSA ABLOY Biosite in Solihull is seeking a Support Desk Supervisor to lead a team of around 10 professionals, ensuring high-quality support services. You will oversee ticket queues, SLAs, and escalations while staying hands-on with technical troubleshooting and customer issues.
The role requires strong leadership, exceptional communication, and the ability to drive continuous improvement across processes and team capability. Salesforce/ServiceNow experience is advantageous.
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Metropolitan Borough of Solihull
ASSA ABLOY Biosite in Solihull is seeking a Support Desk Supervisor to lead a team of around 10 professionals, ensuring high-quality support services.
Metropolitan Borough of Solihull
ASSA ABLOY Biosite in Solihull is seeking a Support Desk Supervisor to lead a team of about 10 professionals, ensuring high-quality customer support…
Metropolitan Borough of Solihull
ASSA ABLOY Biosite in Solihull is seeking a Support Desk Supervisor to lead a team of about 10 professionals, ensuring high-quality customer support…
Metropolitan Borough of Solihull
# Support Desk SupervisorCan you bring your Support Desk experience to our team at ASSA ABLOY Biosite?
Metropolitan Borough of Solihull
Can you bring your Support Desk experience to our team at ASSA ABLOY Biosite?
Monkspath
Reporting to the Head of Professional Services you will lead a team of approximately 10 support professionals, ensuring the delivery of an…
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