Service Advisor

Service Advisor

Franchised Motor Dealership - Salisbury

Our client is looking for a Service Advisor to join the team at their Salisbury site.

Salary: Basic £29,500 OTE £36,000

Driving Licence Required: Yes

Hours

8am -6pm Monday - Friday

1 in 3 Saturday Mornings

42.5 hours per week

The Role

As a Service Advisor, you'll act as a key liaison between customers and the service department, ensuring all interactions are handled with professionalism, efficiency, and care. In this pivotal role, you'll support the Aftersales Manager in driving service department performance, overseeing daily operations, and helping to coach and motivate the team.

You’ll manage customer bookings, communicate service updates clearly, and identify opportunities to promote additional products and services. Working collaboratively with the workshop, parts, and sales teams, you’ll help ensure a seamless and high-quality customer journey from start to finish.

Requirements:

• Previous experience in a service advisor or senior customer service role (automotive essential)
• Excellent communication and administrative skills
• Ability to lead by example and support team development
• Full UK driving licence

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