EV Driver Experience Specialist

Octopus Electric Vehicles in London/Brighton is seeking a Customer Operations Specialist who is passionate about delivering exceptional service. You will be the driver’s guide from order to return and beyond, turning complex updates into reassuring conversations.

This hybrid role requires two days in the office per week. You’ll deliver five-star phone support, own the end-to-end driver journey, resolve issues, protect our reputation, and collaborate with a close-knit team to keep customers

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