Business Development Manager

Role

Business Development Manager – field‑based regional role covering the Northwest, Northeast, and Yorkshire.

Location

Hybrid/field based covering the Northwest, Northeast, and Yorkshire.

Salary

£45,000 DOE plus extensive benefits and commission.

Contract

Permanent, Full‑time.

Working Hours

Mon‑Fri, 9:00 – 17:30.

Company Overview

Care Quality Pharmacy (part of Pharmacy2U) is a fast‑growing, nationally operating care home pharmacy provider, supporting care homes with safe, reliable, and technology‑enabled prescription services. We are already established across multiple regions and work with a wide range of care home operators, from independents to large groups.

Responsibilities

New Business Development

• Identify, target and secure new care‑home clients within the allocated region.
• Build strong relationships with care‑home managers, regional directors, and owners.
• Present CQP’s services, including transition support, SLAs and Service Standards.
• Manage the full sales cycle from initial meeting through contract signature and onboarding.
• Work with internal operations and onboarding teams to ensure smooth transitions of new homes.

Account Management & Growth

• Act as the primary commercial contact for existing CQP client homes in the region.
• Maintain regular contact to ensure satisfaction and identify improvement opportunities.
• Support retention by proactively addressing issues, risks, or concerns in collaboration with operations and pharmacy teams.

Relationship Management & Stakeholder Engagement

• Build trusted relationships with care‑home groups, senior management teams and key decision‑makers.
• Represent CQP professionally at meetings, regional forums, events and care sector networking opportunities.
• Work closely with internal stakeholders (pharmacy operations, onboarding, logistics, IT and customer support) to meet client expectations.

Pipeline & Reporting

• Maintain an accurate sales pipeline and forecast.
• Track opportunities, meetings and conversions in the CRM system.
• Provide regular updates on performance, pipeline and regional market activity.
• Monitor competitor activity and market trends within the region.

Qualifications

• Proven experience in B2B business development within care‑homes, healthcare, social care or related sectors.
• Strong relationship‑building and communication skills.
• Comfortable working in a field‑based, target‑driven role.
• Highly organised with strong time‑management skills.
• Confident presenting to senior stakeholders.
• Full UK driving licence and willingness to travel regionally.

Benefits

Financial security & rewards

• Uncapped commission / performance‑related bonus.
• Company car allowance or mileage expenses.

Career growth

• Clear progression opportunities as the commercial team continues to scale.

Tech that supports you

• Laptop and mobile phone.

Culture & community

• A supportive leadership team and strong operational backbone.
• Opportunity to join a fast‑growing national business with an established footprint.

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