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Non-Tech Change Management - Specialist
Metropolitan Borough of SolihullSource: WhatJobs
£55,000–£70,000
Duties:
Responsible for planning and executing business change management, driving adoption for new manufacturing systems.
Focuses on changes to business processes and tools.
Applies change management methodologies, communication planning, organisational readiness assessment and stakeholder analyses.
Ability to develop communication and change management plans and oversee or monitor the execution to ensure adoption and minimal disruption of normal business operations.
Describing and communicating impact of process changes on business roles understanding and articulating the as-is and to-be states via multiple medias
Defining a Change Strategy, agreed with the impacted managers, and delivering on that contract
Onboarding Early Adopters and Super Users, usually via a Transition Network
Creating the Stakeholder Matrix and Audience Analysis
Managing stakeholders and end users in scope for deployment activities
Hosting process walk-throughs / workshops with the SME's, process authors and relevant business users; asking key questions to understand the changes and recording them
Conducting Business Change Impact Assessments with relevant stakeholders to inform the training team of the changes and enable the creation of a robust change plan
Creating stakeholder communication and engagement plans; supporting the communication of these to relevant end users
Create "What's In It For Me" (WIIFM) campaigns targeted at role level using multiple media channels
Develop, create and maintain reporting of the development of global business processes maturity
Host engagement events and system showcase
Complete and maintain change, communications and readiness plans
Creating and maintaining new relationships with identified key stakeholders
This role is midlands-based and on-site and travelling is expected between sites. There will be occasional travel to our Liverpool (Halewood) facility.
Skills:
You'll need a good understanding of multiple change frameworks with experience of the tools required to execute them
You'll need strong presentation skills
You'll need experience of in person collaboration and cross functional team working
You'll need strong stakeholder management skillsYou'll need to create and align standard timing plans for business change and readiness
You'll need to critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs
You'll need to liaise between the business, technology teams and support teams
You'll need a relevant accreditation or equivalent working experience preferred
Education:
Recognised Change qualification preferred (APMG CM / PROSCI)
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