My client is looking for an experienced Operations Manager to lead the day-to-day operation of a prestigious luxury hospitality venue in London.This is a senior leadership role with responsibility for restaurant operations, events, people, compliance and commercial performance, ensuring the venue consistently delivers exceptional guest experiences while maximising revenue and operational efficiency.
What You’ll Do
Lead the day-to-day operation, ensuring consistently high standards of service, hospitality and guest experience
Provide clear leadership to the restaurant and kitchen management teams, developing a high-performing and engaged team
Oversee restaurant, private dining and event operations, ensuring each experience is delivered to an exceptional standard
Take full ownership of the restaurant P&L, budgets, forecasting and financial performance
Monitor revenue, labour costs, purchasing and expenditure to maximise efficiency and profitability
Identify and develop opportunities to grow the events and commercial side of the business
Manage suppliers and key commercial relationships, ensuring strong service and value
Ensure full compliance across licensing, Health & Safety, food safety, employment legislation and company policies
Monitor operational and financial performance, using data and insight to identify opportunities for improvement
Recruit, coach and develop the management team, creating a culture of excellence and accountability
What You’ll Bring
Proven experience in a senior restaurant, hospitality or food & beverage management role
Strong financial and commercial acumen, with experience managing budgets and P&L accounts
Excellent leadership and people management skills, with a track record of developing high-performing teams
Experience managing premium hospitality, events or private dining operations
Strong understanding of Health & Safety, food safety, licensing and compliance
Ability to analyse operational and financial data and use this to drive performance
Excellent communication and stakeholder management skills
Commercially minded, highly organised and passionate about delivering exceptional hospitality
A proactive and adaptable leader who thrives in a fast-paced, premium hospitality environment
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