Head of Customer Service & Experience - Hybrid Leadership

Birmingham Source: WhatJobs
£63,000–£77,000

Anonymous is seeking a Head of Customer Service to lead their customer experience strategy in Birmingham. This role will involve transforming customer service into a function that drives loyalty and growth while overseeing a multi-channel environment.

You will lead a dedicated team, improving service performance and managing outsourced partnerships. The benefits include hybrid working, private healthcare, and 25 days of holiday plus bank holidays.

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Full job description from WhatJobs. Apply for this role →

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