Head of Customer Service
Birmingham
Are you ready to lead a customer experience function where your decisions directly impact loyalty, retention and growth?
Anonymous is seeking a Head of Customer Service to lead their customer experience strategy in Birmingham. This role will involve transforming customer service into a function that drives loyalty and growth while overseeing a multi-channel environment.
You will lead a dedicated team, improving service performance and managing outsourced partnerships. The benefits include hybrid working, private healthcare, and 25 days of holiday plus bank holidays.
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Birmingham
Are you ready to lead a customer experience function where your decisions directly impact loyalty, retention and growth?
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