Cloud Account Executive - Partner Cloud

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzword - its a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Our Partner Cloud team focuses on helping companies that rely on indirect sales channels optimize their revenue growth through Salesforce’s Partner Relationship Management (PRM), PRM+, and Channel Revenue Management (ChRM) solutions. You will have the opportunity to work in a fast-paced team with a variety of customers and receive personalized training and career opportunities. This role involves selling channel revenue management solutions, which include:

• Salesforce Partner Ecosystem Management- PEM (includes PRM, Partner Tracks, Unified Incentives, Account Planning, etc.)
• Salesforce Channel Revenue Management (ChRM)
• Related Cloud offerings as part of the Customer 360 platform where applicable

Day to Day

Our Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform, with a specialized focus on driving revenue growth through partner ecosystems and optimizing channel operations. They build positive, trusted relationships with both key team members and c-suite decision makers within their area, and help customers realize value from their Salesforce investments. Key stakeholders may include Head/VP/SVP of Channel Sales, Head of Channel Partnerships, CIOs, CROs, Finance Leaders, CFOs, and Rebate/Incentive Managers. You will use your skills to develop opportunities through both warm leads and whitespace prospecting, focusing on companies that sell through resellers, distributors, managed service providers, dealers, independent brokers, or agents. 75% of the world's commerce flows through the indirect sales channel.

Your daily activities will include:

• Developing key customer stakeholder relationships and driving customer satisfaction at assigned accounts, specifically focusing on their channel sales and partner strategies
• Developing and driving the overall long-term strategy for the account, aligned to customer business objectives related to channel revenue optimization, partner engagement, and profitability
• Coordinating internal Salesforce resources, such as specialists in channel revenue management, to meet customer business needs
• Performing account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment on channel initiatives
• Sharing the Salesforce value proposition for channel revenue management solutions, highlighting benefits such as streamlining the entire partner lifecycle, driving ecosystem growth, maximizing profitability, simplifying partner workflows with automation, speeding up real-time collaboration, improving partner productivity, gaining end-to-end visibility into channel inventory, incentives, and pricing, and maximizing profits through automated rebate management
• Addressing customer pain points such as inefficient partner strategy, difficulty retaining partners, lead routing issues, poor data quality affecting partner deals, challenges communicating with partners, complex tech stacks for channel management, difficulty engaging partners effectively, and excessive manual administrative work
• Driving growth within assigned accounts by identifying opportunities to expand the use of PRM, PRM+, and ChRM solutions
• Leveraging AI features within the platform to demonstrate value, such as lead scoring and pipeline inspection for partners
• Positioning Partner Tracks as an add-on to existing PRM customers to optimize partner enablement, develop and expand partners, and improve revenue per channel

Preferred Qualifications

Minimum 6 years of full cycle sales experience in complex and/or SaaS environments

• Fluency in English required
• Ability to strategise with a large extended team
• Experience selling into companies with indirect sales channels (resellers, distributors, dealers, etc.) is a strong plus
• Experience selling CRM, PRM, or Channel Management solutions is highly desirable
• Understanding of channel sales processes, partner programs, incentives, and inventory/pricing challenges in indirect channels

Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

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