Facilities Manager

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This range is provided by SAV Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title - Facilities Manager

Experience Level - Professionals with up to several years of relevant experience

Start Date - Winter 2025/2026

Location - Sutton Coldfield, West Midlands

Contract Type - Full-time, Tuesday-Saturday, on-site

• Competitive salary of £45,000 to £50,000 per annum, dependent on experience and qualification
• Support for continuous professional development

About SAV Group

SAV Group is a specialist property investor and developer focused on repositioning and redeveloping properties across the UK. We manage the full lifecycle of real estate: acquisition, planning, construction, delivery and asset management.

The combined value of SAV Group’s completed and ongoing projects exceeds £800m. We specialise in enhancing hotels, student accommodation, apartment buildings, and retail properties through strategic asset management, repositioning, and redevelopment.

About the Role

We are seeking a highly capable Facilities Manager for SAV Group's retail portfolio to support the day‑to‑day delivery of safe, compliant, and customer‑focused operations.

You will coordinate contractors, manage compliance documentation, support planned maintenance, and maintain excellent relationships with tenants and service partners—ensuring the centre runs smoothly, safely, and to a consistently high standard.

Key Responsibilities

Tenant & Stakeholder Support

• Build and maintain strong working relationships with all tenants by providing a proactive and responsive service, dealing with queries and requests
• Maintain and develop relationships with the Centre’s service providers, local authority and other external bodies
• Arrange tenant handovers at lease start/end, including meter reads, keys and contact information

Contractor Coordination & Compliance

• Liaise with, coordinate and monitor both occupier contractors and landlord‑appointed contractors
• Support the end‑to‑end coordination of permits using the Vantify compliance system, including:
• Compiling and checking H&S documentation (RAMS, insurances, certifications)
• Scheduling and coordinating construction and maintenance works
• Monitoring works on site and ensuring compliance with agreed controls
• Tracking insurance levels and expiry dates
• Filing, document control and close‑out reviews
• Comply fully with the Centre’s Health & Safety policies and maintain a strong understanding of H&S and environmental legislation relevant to shopping‑centre operations
• Conduct daily Health & Safety inspections of common areas, raising issues and following them through to completion
• Complete tenant Health & Safety / Fire inspections, record visits, agree actions and follow up to completion
• Carry out weekly vacant unit checks
• Assist tenants with weekly fire alarm/bell testing
• Maintain accurate records of accidents/incidents and support/complete accident investigations
• Liaise with insurers and support insurance claims where necessary
• Support planned and unplanned evacuations and emergencies as required

Administration & Maintenance

• Maintain accurate records and an efficient filing/document management system (digital and/or paper)
• Assist with the management of the PPM (planned preventive maintenance) system and help ensure statutory and planned tasks are completed on time
• Complete supplier audits and attend monthly KPI meetings with service providers
• Monitor footfall and parking performance and produce end‑of‑month reports
• Notify the Rates Department of Birmingham City Council of relevant changes
• Carry out any other duties as reasonably directed by the Centre

Qualifications & Skills

Knowledge & Skills

• Excellent verbal and written communication skills, with the ability to deal professionally with tenants, contractors and other stakeholders
• Strong organisational skills and attention to detail
• Competent IT user: Microsoft Word, Excel, PowerPoint and basic database/spreadsheet skills; comfortable learning new compliance/PPM systems
• Strong work ethic, ambition and a proactive approach
• Good working knowledge of Health & Safety and fire safety requirements in a multi‑occupancy building
• Confidence in completing inspections, recording actions and driving them through to closure

Experience (advantageous)

• Facilities management, building operations, property management or a similar role
• Experience in a retail, shopping‑centre, mixed‑use or multi‑let commercial environment
• Coordinating contractors and managing permits/compliance documentation (including RAMS and insurance checks)
• Using PPM and/or compliance management systems (e.g., Vantify or similar)

Application Process

If you are interested in this opportunity, please submit your CV via email to with a copy to Vardan Agababian at Please use the following subject line in your email: SAV Group Facilities Manager – (First Name) (Last Name)

Seniority level

• Not Applicable

Employment type

• Full‑time

Job function

• Management

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